Returns & Exchanges

At 200 Degrees Coffee, we want you to be perfectly satisfied with your brew. While we cannot accept returns on roasted coffee beans due to their perishable nature, we offer a 30-day return window for all brewing equipment and merchandise.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unused, in its original packaging, and within 30 days of purchase; please note that coffee beans and grounds are non-returnable.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a unique Return Authorization number.

• 3.
  Package Your Item

  Securely pack the items in their original boxes to prevent damage during transit and clearly mark the package with your authorization number.

• 4.
  Receive Refund

  Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.